Free fix for TV interferences during mobile network upgrades in Newbury

An independent support company is offering free fixes for those who experience TV interference whilst mobile networks are being improved in Newbury.

The improvement works are to boost speed, performance and coverage in the town.

There is a small chance these upgrades may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.

Restore TV is providing this service to anyone experiencing interference to TV services caused by mobile signals.

A spokesperson said: "While we have been made aware that mobile networks are being upgraded in Newbury, when the upgrades will be made, how long the works will take, and the locations are dependent on the roll out plans of the mobile network operators.

"We do not have details of their timeline."

Restore TV offers additional support for people who are 75-years-old or over, are registered blind, partially sighted or receive any of a number of benefits.

These personal independence payments (PIPs), attendance allowance, constant attendance allowance or War Pensioner’s Mobility Support.

Cable and satellite TV, such as Sky or Virgin, are not affected but viewers with these services who also watch aerial TV can receive a free Restore TV filter.

For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.

CEO of Restore TV Ben Roome said: “We know just how important TV is to inform, entertain and provide welcome company.

“If you see new TV interference, we’re on hand to help you resolve the issue.

“We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal.

“Full instructions are included, and we can provide further advice online and by phone if needed.

“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”

Any viewers who experience new interference can contact Restore TV on 0808 13 13 800 or www.restoretv.uk